Entries by Martin Fredricks

XXX in Press Releases

Not every press release that ends with -XXX- has something to do with the adult entertainment industry. In fact, I’d guess very few, if any, do. So what the heck does it mean?

Three Phone No-Nos for Relationship-Driven Businesses and How to Turn Them into Customer Service Yes-Yeses

Owners and employees of a lot of small to mid-size companies are out there every day building strong brands by working their tails off and insisting on customer service that leaves people feeling like royalty. As self-defined “relationship-driven companies,” they take pride in it. And they should, because it takes a lot of pride to […]

Real People. Real Stories. Fargo-Moorhead.

Fredricks Communications and Darren Gibbins Photography are proud to present a new Fargo-Moorhead community project collaboration. “About Faces.” is a collection of profiles – in both images and words – about people who make Fargo-Moorhead and the surrounding regions what they have been, what they are and what they can be. Check out the first photo/story installment….