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Screenshot of the homepage for Fredricks Communications client True|IT

New Work – True|IT Gets IT with Messaging, Website, Copywriting

fredcomm boils IT down for business technology company

“Technology That Works” is the tagline for True|IT, a business technology company in West Fargo, N.D. When the company needed messaging strategy, website content and marketing material copywriting that works, it turned to Fredricks Communications. Check out the new True|IT page in the “my work” section.

 

Tip Tuesday – What Advertising, Marketing or Public Relations Costs

Old-style ink pen writing "Tip Tuesday" on paper

The Bridge to Everywhere

 

Everyone asks the question. “What’s it gonna cost?” for <this or that advertising, marketing or public relations service>?”

Few are ever happy with the answer – “That depends.”

But it’s the most honest response, even if it is lacking precision.

Asking a creative firm, “How much is it going to cost to get a (your need here),” is like asking a construction company, “How much is it going to cost to build a bridge over the Red River?”

Neither the creative agency nor the construction company will be able to provide a reasonably accurate answer before finding out precisely what you want to get done and defining the scope of the work it’ll take to get you there.

A colleague recently gave the best answer I’ve heard in nearly two decades in this business:

“Somewhere between affordable and optimal.”

I understood precisely what she meant.

Ask me the question, and I’ll ask you a bunch more. We’ll talk. We’ll hash over the big picture. We’ll go back and forth on the details.

I’ll recommend advertising, public relations, online marketing, blog posts or a combination of those and a bunch of other communication tools, whatever I believe will build the best bridge between you and your customers or prospects. Then I’ll tell you what it’s going to cost. The number will be somewhere between affordable and optimal (good-better-best, anyone?), and I’ll stick to it, no matter how much time it takes me to do the job well.

Learn more about FredComm pricing.

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Tip Tuesday – Listen Up!

Old-style ink pen writing "Tip Tuesday" on paper

10 Things Your Marketing Copywriter Should Do When Learning About Your Business

 

One of the most underrated skills for a writer – especially a marketing copywriter, content creator or PR specialist – is listening.

Marketing copywriter, how can you help sell a business, organization, product, service or cause if don’t fully understand it? You can’t.

Business or organization owner, manager or leader, how can you effectively sell your product, service or cause if your copywriter, content creator or PR specialist doesn’t understand what you have to offer your target markets? You can’t, either.

You need to get down to answers to these questions, and I mean Get Down!

  • What are the benefits of working with you?
  • What pain points will your product or service solve?
  • How much time and/or money will members of your target market save or earn with your product or service?
  • Above all, how will they ever be able to answer the Golden Question of Marketing (GQM) – What’s in it for me?

To craft answers to these questions and create a messaging strategy that compels your target markets to action, your copywriter, content creator or PR specialist first needs to listen. They need to do it:

  • Closely.
  • Carefully.
  • Actively.

As for you marketing copywriters, here are 10 things you should do when gathering information:

  1. Clear your mind.
  2. Maintain eye contact with the speaker, whether it’s a one-on-one session with the CEO or a group dialogue with the leadership and sales teams.
  3. Focus, focus, focus on what is being said.
  4. Ask follow-up questions. (Coincidentally, this is where you’re most likely to find the gold for the GQM.)
  5. Request clarification. Never be afraid to say, “I don’t understand.”
  6. Rephrase what you hear and say it back to the speaker so you’re sure you fully understand, e.g., “So what you’re saying is…. Is that correct?
  7. Think about the implications of what someone says about one aspect of the business to other aspects, and ask about it.
  8. Ask the speaker to repeat something if you missed it.
  9. Never, ever spend the time while your subject is speaking thinking about what you’re going to ask next.
  10. Close with a question like, “Is there anything I haven’t I asked you but should have?” or “Is there anything we haven’t covered that you’d like to?”

So, listen…

Copywriter, content creator or PR specialist, if you aren’t doing these things, start. Business owner or organization leader, if the person crafting your messages isn’t interacting with you and your staff this way, find someone new.